Terms of Service

TERMS OF USE Cofastnetwork.com WEBSITE

Who we are and how to contact us.

The Website www.cofastnetwork.com (Website), provided by COFAST NETWORK CO., LTD (us). We are registered at the Department of Planning and Investment of HCMC under License No. 0316878961 and have a business address at 123A Le Trung Nghia – Ward 12 – Tan Binh District, City. Ho Chi Minh City, Vietnam.

By using this Website, you accept the following terms.

To use our Website, you must accept these Terms of Use. By taking, you agree to abide by them and confirm your agreement. If you do not agree with these Terms, you should not use our Website. We recommend printing or saving a copy of these Terms for future reference.

When you access our Website, you may also use other online platforms provided by our affiliated companies and organizations. Using our Website, you agree to share information with these companies and platforms, including registration and contact details. Please note that these other online platforms are subject to their terms and conditions and privacy policies.


We will contact you if you create a carrier/forwarder account or communicate with our team members about your service provision. We may list you as one of our logistics providers for freight and logistics needs or include you in our links.

Other applicable terms.

These Terms refer to the following additional terms, which also apply to your use of the Website:

We set the terms under which we process any personal data we collect from you or provide by us. By using the Website, you consent to such processing and warrant that all data you provide is accurate.

Any membership agreement(s) you enter with us (Member Agreement).

How can you use the Website?

We own or license all intellectual property rights on the Website and its published material. Copyright laws and treaties worldwide protect the Website and its printed materials. All such rights are reserved.

You may print copies and download excerpts of any page from the Website for your personal use, and you may attract the attention of others in the organization concerned with content posted on the Website.

Please refrain from altering any physical or digital copies of printed or downloaded materials. Using any illustrations, photographs, video, audio sequences, or graphics separately from their accompanying text is prohibited.

We kindly ask that you acknowledge our identity and any verified contributors as the author of content on the Website. Without our written consent, you are not permitted to use any part of the content on the Website for commercial purposes.

Please do not use the Website to obtain information about other users.

If you violate these Terms, your right to use the Website will cease immediately. At our discretion, you must either return or dispose of any copies of your created material.

Refrain from relying on the information on this Website.

The information provided on the Website is meant for general guidance purposes only. It should be taken as something other than advice that you solely rely on. You should seek professional advice based on the Website's content before taking any action. We strive to keep the information on the Website current, but we cannot guarantee that it is accurate or comprehensive.

We may change these terms.

Our Terms are subject to occasional amendments. Before using the Website, kindly review these Terms to ensure your understanding of the currently applicable terms.

We may change the Website.

We may update the Website to accommodate changes to our products, user needs, features, and business priorities.

We may suspend or deactivate the Website.

Please note that we cannot guarantee uninterrupted Website or content access. We may temporarily suspend or limit access to all or part of the Website for operational or business reasons. While we will make every effort to promptly notify you of any suspensions, we cannot be held responsible for delays in receiving this information.

We are not responsible for the Websites we link to

We do not control the content of Websites or resources provided by third parties and are not liable for the content or loss resulting from using such third-party Websites.

We are not responsible for viruses; you are not allowed to distribute them.

We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for determining the configuration of information technology, computer programs, and platforms for accessing the Website. It would be best if you use your anti-virus software.

You may not abuse the Website by knowingly spreading viruses, trojans, or other malicious or technologically harmful material. You may not attempt to gain unauthorized access to the Website, the server hosting the Website, or any server, computer, or database connected to the Website. If you violate any laws while using our Website, we will notify the appropriate authorities and provide them with your identity. Your ability to use the Website will be terminated immediately if such a violation occurs.

Our liability for loss or damage suffered by you.

We understand our responsibility to address any legal liabilities that may arise. However, please note that particular limitations and exclusions may apply to liability related to additional services you provide, as outlined in the relevant Membership Agreement. We cannot assure any implied conditions, warranties, representations, or other terms that may be applied to the Website or its content.

Please note that we will not be held liable for any loss or damage, whether in contract, tort (including negligence), breach of a statutory obligation, or otherwise, even if foreseen, arising under or in connection with:

• Your use or inability to use the Website.

• Loss of profits, sales, business, or revenue.

• Business interruption.

• Loss of business opportunity, prestige, or reputation.

• Any indirect or consequential loss or damage.

Third-party software

By agreeing to use third-party software provided by COFAST, the customer also agrees to utilize "browser" software that supports COFAST-compatible data security protocols. The customer must use software that supports a secure gateway layer (SSL) or other acceptable protocols and follow a login process for services that support such protocols unless instructed otherwise by COFAST. The customer acknowledges that COFAST is not responsible for notifying them of any upgrades, fixes, or improvements to such software or any data breaches committed by the customer. It should be noted that data transmitted over computer networks not owned or operated by COFAST or a telecommunications facility, including but not limited to the Internet, is not the responsibility of COFAST.

Price list of shipping services on the Website

All shipping prices on the Cofastnetwork.com Website are shown, excluding VAT and all other taxes (these taxes are subject to change), unless otherwise stated on our Website or in the confirmation email. Each price is subject to vehicle availability (containers/trucks/airplanes/ships) and other factors to be confirmed by the carrier on the booking date.

You must carefully check the shipping charges and surcharges of departure and destination before making a reservation.

Cancellation of booking

Consider the actual level of risk and costs incurred by the Service Provider (Carrier, Forwarder), which charges a cancellation fee. After the cancellation request, Cofast Network's customer service department will notify the cost.

Shipping Responsibilities

COFAST is not responsible for the shipping time if it differs from the declared time. We are also not responsible for the type of goods nor any loss caused to the goods under any circumstances.

Identify and report spam, inappropriate, and abusive content.

COFAST does not tolerate inappropriate activities or behavior such as spam, harassment, fraud, and misinformation. We have professional community policies that clearly state what activities are acceptable on the platform and which are unacceptable and can be stopped.

Which country's law applies to any dispute.

The laws of Vietnam govern any disputes arising from these terms and conditions. If customers violate these terms, COFAST has the right to pursue legal action in a court with the authority to handle such cases.

Our range of services

Through the Website, we (Cofastnetwork.com and our affiliates and distribution partners) provide an online platform through which all types of containers (20'ST, 40'ST, 40'HQ, 20' 'RF, CBM…) can advertise shipping rates for booking and through which Website visitors can book according to their needs.

By booking through Cofastnetwork.com, you establish a direct (legally binding) contractual relationship with the transportation provider you book.

From the moment you make your booking, we act solely as an intermediary between you and the carrier, transmitting your booking information to the relevant transportation provider and sending you a confirmation email on behalf of the shipping service provider.

In providing our services, the information we disclose is based on information supplied by transportation providers. As a result, transportation providers are granted access to another network. They are solely responsible for updating our Website's prices, availability, and additional information.

Although we will use skill and experience with care in the performance of our services, we will not endorse and warrant that all information is accurate and complete, and we cannot be held responsible for any errors.

Each transportation provider is responsible for the accuracy and completeness of the information on our Website (price details) (including rates and availability). Our Website does not constitute and should not be considered a recommendation or endorsement of the quality or service level of any services provided.

You may not resell, deep-link, use, copy, monitor (e.g., crawl, scan), display, download, or reproduce any content, information, or software; products or services are available on our Website.

Marketing Policy

By having an account on this Website, you agree to receive automated system emails, marketing campaigns, and other communications from us unless you unsubscribe from specific emailing lists or delete your account. You also agree that we may contact you for support and other questions regarding using the Website or doing business with us.


Please get in touch with us if you have any questions regarding applying to these Terms.



MOBILE: 0989 070806

MAIL: support@cofastnetwork.com



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